Refund and Returns Policy
Thank you for shopping at Amazaan Shopping! We strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your order, please review our refund and returns policy below.
1. Eligibility for Returns
a. Items must be returned within [Insert Number] days of the delivery date. b. Products must be unused, in their original packaging, and in the same condition as received. c. Certain items, such as perishable goods, personal care items, and customized products, may not be eligible for returns. d. Proof of purchase or order confirmation is required for all returns.
2. How to Initiate a Return
a. To initiate a return, contact us at amazaanshopping@gmail.com with your order details and reason for return. b. Our support team will provide return instructions and a return shipping address. c. Customers are responsible for return shipping costs unless the item received was defective or incorrect.
d. Returns without prior authorization will not be accepted.
3. Refund Process
a. Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. b. Approved refunds will be processed within [Insert Number] business days and credited to the original payment method. c. Shipping fees are non-refundable unless the return is due to an error on our part.
d. If you haven’t received your refund within the expected timeframe, please check with your bank or payment provider before contacting us.
4. Exchanges
a. We only replace items if they are defective or damaged. If you need an exchange, email us at amazaanshopping@gmail.com with details and photos of the issue. b. Exchanges are subject to product availability.
5. Non-Returnable Items
The following items are not eligible for return or refund:
- Gift cards
- Clearance or final sale items
- Personalized or custom-made products
- Perishable goods (e.g., food, flowers, or certain beauty products)
6. Damaged or Incorrect Items
a. If you receive a damaged or incorrect item, please contact us within [Insert Number] days of delivery with photos of the product and packaging. b. We will arrange a replacement or full refund at no additional cost to you.
7. Late or Missing Refunds
a. If you have not received a refund within the expected timeframe, check with your bank or payment provider first. b. If the issue persists, please contact us at amazaanshopping@gmail.com for further assistance.
8. Changes to This Policy
We reserve the right to update this policy at any time. Any changes will be posted on this page, and continued use of our website signifies acceptance of the revised policy.
9. Contact Us
For any questions or assistance regarding returns and refunds, please contact us:
Email: amazaanshopping@gmail.com
Website: https://amazaanshopping.com/